Erie is the cheapest insurance company, and arguably the most reliable insurance company as well. They score points by allowing customers to start their quote online, which we personally found to be a streamlined and fast process. Erie also scored the highest marks from the number of policies they offer. Erie offers pet coverage, free accident forgiveness, free vanishing deductibles, roadside assistance, and many more, essentially giving its customers a degree of flexibility not even found amongst the largest insurers. Customers of Erie may also be eligible for its Rate Lock program. This is a unique program where customers won't see their rates increase except for three reasons: you move to a different area, add or remove someone from your policy, or add or subtract a car. Lastly, despite its smaller size, Erie offers the same types of discounts larger national insurers provide such as bundling, anti-lock brakes, anti-theft, young driver and senior driver among others.

As a mutual company, Amica is owned by policyholders rather than investors or stockholders. This means that as a policyholder, you could receive a dividend at the end of the term worth somewhere between 5% and 20% of your annual premium (depending on the financial success of Amica during that term and the company’s income after claims and expenses). However, dividend payouts are not guaranteed. And if you select a policy that provides them, you will have slightly higher premiums.
After our analysis of 2,700 cities and 128 companies, we found that Erie was the most affordable major insurer in the country with an average yearly rate of $1,052 based on our sample driver - about 31% cheaper than the national average across every insurer. The very largest of the five is GEICO, the second largest auto insurer in the U.S. by market share.
When it comes to online resources and navigation, Amica’s tech feels pretty dated. Its bare-bones site only details the basics of its policies and discounts. You won’t find anything like Allstate’s abundant and interactive resources, or guidance on how to build your policy. Thankfully, Amica scores highly in customer service, so a quick phone call can get you the information you need.

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Most states allow insurers to factor in your credit score when deciding what you’ll pay. The logic? Customers with high credit scores are less likely to make claims, and the insurer will return some of those expected savings in the form of lower rates. If you need some help getting on top of your score, and potentially improving it, check out our favorite credit monitoring services.

1. It’s part of a sound financial plan. You know about savings, you know about retirement. You might know a bit about investments and long-term financial planning for your health and happiness. And life insurance helps with planning for your loved ones’ long-term health and happiness, especially those who depend on your income, in case something were to happen to you.

Liberty Mutual has a decent selection of endorsements, from scheduled personal property to coverage for your home business, but one add-on stood out to us in particular. Liberty Mutual is one of the few providers that offers inflation protection for homeowners. With this add-on, the company will automatically adjust your coverage limits each year to keep up with inflation. That means if your house ever needs repairs, you won’t have to worry about the higher cost of building materials and labor exceeding your previously sufficient coverage.
Of our favorite insurers, Allstate earned the lowest customer service scores: three out of five from J.D. Power and 80 out of 100 from Consumer Reports. While these scores pale in comparison to customer-service powerhouses like Amica, it’s important to contextualize the superior customer service of the field. Homeowners insurance is miles ahead of other service industries like internet service providers, so even a middle-of-the-road ranker like Allstate doesn’t leave much to be desired. When we tested its customer service ourselves, Allstate answered all of our questions politely and allowed us to end the call without signing over our Social Security number.

J.D. Power’s annual U.S. Household Insurance Study and Consumer Reports’ customer experience survey measure communication, price satisfaction, claims process, and timely reimbursement. From J.D. Power, we required companies to have a score of 3/5 or better, and at least an 80/100 Reader Score from Consumer Reports. High scores reflect a company’s ability to handle claims and communication kindly, effectively, and without frustration.

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